Pointers for Choosing a Reliable Internet Service Provider for Your Business

The performance of the Internet at your business can significantly affect productivity, and today, the Internet is a core component of most businesses.Poor internet performance impinges on essential services, like cloud email, virtual cloud hosting and cloud storage, just to name some.Deciding on an Internet Service Provider (ISP) is critical, and it’s a must to examine your business’s needs and budget before you make a choice.To get you started, consider the following:

Speed

Your foremost concern is the download speed, unless you’re planning on a lot of streaming, video conferencing and gaming.Upload and download speeds depend on the plan you pick.The bigger your business and number of users, the faster you need your line speed to be.
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Contention Ratio
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Contention ration is actually a word for sharing or to compete for something.It is simply the maximum number of people you need to share your connection with.If you have 50 people downloading simultaneously, your download speeds will be reduced.Definitely, you’ll want to go with the best contention ratio in the area.

Data Maximum Limits

Some ISPs put a monthly “cap” on the amount of data you can download.Actually, most ISP’s do, so you really have to ask, and if they do, know the difference between a soft cap and a hard cap.For instance, you get an “uncapped” service which is, in reality, capped at 200Gb’s, then you could be throttled on your line and struggle with a connectivity bottleneck as soon as that limit has been reached, but this still depends on the plan you choose.

Fair Usage Policy (FU

A Fair Usage Policy is created to stop users from exploiting bandwidth in a specific area.We all wrestle for bandwidth (Contention Ratio) so ISPs have started a policy that singles out those connections, using high bandwidth and reducing the overall Internet speed for everyone sharing the same infrastructure, and enforce restrictions on the line involved.

Customer Service Level, Availability and Quality

Ask regarding the level of service offered, customer service hours and response time.

Extra Costs

Certain companies make subscribers pay a monthly rent for the router, while others include the cost as part of the service package. This is usually a hidden cost, be sure to ask.

Price per Mbps

Divide the ISP’s advertised line speed by cost. That’s going to be your cost per Mbps, and you can consider that when you finally decide on an ISP.

When you talk about high-speed Internet, many providers will promise you the world but provide something totally different. Be sure to do your research, and never focus on price.